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Customer Reviews (213)

Average Rating

4.7
Write a Review
Color(42)Price(22)Prescription(32)Quality(30)Shipping(25)Trendy(32)Customer service(33)Frame(84)Good(180)Anti-Reflective coating(3)round face(4)First time experience(16)Computer glasses(6)Suggestions from customers(20)
All Review(213)
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I have a new script and I want to reorder these same frames... you are sold out. Are they ever going to be stocked again. It is the only frame I can find that I really like.

Firmoo's replyNov 23 , 2020

Hi Rachael! Thank you so much for your inquiry. We regret to inform you that we don't have a guarantee when this frame is coming back in stock or whether it will come back or not. You may CLICK HERE for some similar frames which may fit your liking, they are frames which are around the same size as this one you had. For any additional concerns, please don't hesitate to call us at 1-855-487-6006 we are currently open between 5:00AM - 8:00PM Pacific Time daily. You may also send us a chat and our Live Chat specialists are open 24/7 or email us at service@firmoo.com and you will get a response within 24 hours during weekdays and 24-48 hours on weekends. Thanks and all the best Rachael! smiley
Frames are well made and attractive, but tend to slide off my face quite a bit.

Firmoo's replyMay 8 , 2020

Dear Customer, thank you for your comments and we are sorry to hear that. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. Please don't worry, we offer a 30-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 30 days of receiving. Only shipping fees will apply. Please feel free to contact us if you need. Stay safe and healthy!heart
DBSN62342
$21.99

Size:

M
Frame Size Guide

Select Color: Pink, Tortoise (C55)

out of stock

Arrival Notification
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
View more
Safe and Carefree Shopping Guarantee

Specifications

Size:
52-17-142
Total Width: 131 mm(Medium)
Lens Diagonal Size: 52 mm
Weight: 18g
Bifocal/Progressive: Yes
Spring Hinge: Yes
Material: Acetate

Q&A

Question

Could you please include lens height with descriptions I usually prefer lens 40mm or below!!!
Apr 28 , 2020

Firmoo's reply

Dear Customer, thank you for contacting Firmoo. The lens height of this frame DBSN62342 is 38mm. For you to be able to see the full size of the frame, kindly please click on "frame size guide" on top of the frame color selection, then click on "the frame size" and you will see all the measurement of the frame. Hope this is helpful. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com/ Please stay safe and healthy! Thanks!heart
Apr 28 , 2020

Question

I would like only the frame is that possible
Jul 14 , 2019

Firmoo's reply

Hello Cheryl,
Thanks for your message.
Yes, frame without lenses is available. Just select “Non-Prescription” when you select lens,
and then leave a message in your order or send your request to service@firmoo.com.

If you want to purchase a frame in our website and then take it to the local glasses
store to get prescription lens, you may have a problem in inserting the lens into to frame.
So, if you need prescription glasses, just have a try with us and we offer guaranteed after-sales service!
Jul 14 , 2019
TRY ON
DBSN62342
$21.99

Size:

M
Frame Size Guide

Select Color: Pink, Tortoise (C55)

out of stock

Arrival Notification
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
View more
Safe and Carefree Shopping Guarantee
Customer Reviews (213)

Average Rating

4.7
Write a Review
Color(42)Price(22)Prescription(32)Quality(30)Shipping(25)Trendy(32)Customer service(33)Frame(84)Good(180)Anti-Reflective coating(3)round face(4)First time experience(16)Computer glasses(6)Suggestions from customers(20)
All Review(213)
Images(0)
Sort By:
I have a new script and I want to reorder these same frames... you are sold out. Are they ever going to be stocked again. It is the only frame I can find that I really like.

Firmoo's replyNov 23 , 2020

Hi Rachael! Thank you so much for your inquiry. We regret to inform you that we don't have a guarantee when this frame is coming back in stock or whether it will come back or not. You may CLICK HERE for some similar frames which may fit your liking, they are frames which are around the same size as this one you had. For any additional concerns, please don't hesitate to call us at 1-855-487-6006 we are currently open between 5:00AM - 8:00PM Pacific Time daily. You may also send us a chat and our Live Chat specialists are open 24/7 or email us at service@firmoo.com and you will get a response within 24 hours during weekdays and 24-48 hours on weekends. Thanks and all the best Rachael! smiley
Frames are well made and attractive, but tend to slide off my face quite a bit.

Firmoo's replyMay 8 , 2020

Dear Customer, thank you for your comments and we are sorry to hear that. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. Please don't worry, we offer a 30-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 30 days of receiving. Only shipping fees will apply. Please feel free to contact us if you need. Stay safe and healthy!heart

Specifications

Size:
52-17-142
Total Width: 131 mm(Medium)
Lens Diagonal Size: 52 mm
Weight: 18g
Bifocal/Progressive: Yes
Spring Hinge: Yes
Material: Acetate

Q&A

Question

Could you please include lens height with descriptions I usually prefer lens 40mm or below!!!
Apr 28 , 2020

Firmoo's reply

Dear Customer, thank you for contacting Firmoo. The lens height of this frame DBSN62342 is 38mm. For you to be able to see the full size of the frame, kindly please click on "frame size guide" on top of the frame color selection, then click on "the frame size" and you will see all the measurement of the frame. Hope this is helpful. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com/ Please stay safe and healthy! Thanks!heart
Apr 28 , 2020

Question

I would like only the frame is that possible
Jul 14 , 2019

Firmoo's reply

Hello Cheryl,
Thanks for your message.
Yes, frame without lenses is available. Just select “Non-Prescription” when you select lens,
and then leave a message in your order or send your request to service@firmoo.com.

If you want to purchase a frame in our website and then take it to the local glasses
store to get prescription lens, you may have a problem in inserting the lens into to frame.
So, if you need prescription glasses, just have a try with us and we offer guaranteed after-sales service!
Jul 14 , 2019
Delivery

Order placed

processing time
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Shipped

shipping time
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