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Customer Reviews (404)

Average Rating

4.7
Write a Review
Color(36)Price(51)Prescription(66)Quality(67)Shipping(70)Trendy(65)Customer service(71)Frame(154)Good(349)Anti-Reflective coating(15)round face(9)First time experience(55)Computer glasses(21)Suggestions from customers(70)
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I love this frame. it is exactly what I was looking for. the rim is dainty so I feel like these would look good on anyone! the prescription for all my firmoo glasses are exceptional and the lenses are so clear!

I ordered on my phone and for some reason it did not include my house number when I have entered my address. They gave me a voucher code for $25.99 to replace my glasses but I still had to pay for shipping which is ridiculous. Very upset that I didn’t receive it on time.

Firmoo's replyFeb 27 , 2021

We are so sorry to hear about your experience, A. We highly suggest you edit your shipping address in your Account Center to avoid errors in the future. As for the shipping fee, we are afraid that you have to pay for this as this will be charged with the logistics company in order to deliver the parcel to the correct address. Morever, we are now processing your new order using the compensation coupon that we have provided you. We will let you know via email as soon as we shipped the parcel. For any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 5am - 8pm PST. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!

YSL1230
$25.99

Size:

M
Frame Size Guide

Select Color: Gold,Tortoise (C2)

Select Lenses
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
View more
SafeShopping

Specifications

Features: Metal; Lightweight; Retro.
The unique gold hue is a subtle way to stand out from the crowd. Get noticed in this retro metal round shaped frame that's lightweight and comfortable to wear. The adjustable rubber nose pads provide extra comfort.
more

Size:
50-20-138
Total Width: 130 mm(Medium)
Lens Diagonal Size: 50 mm
Weight: 14g
Bifocal/Progressive: Yes
Spring Hinge: No
Material: Metal

Q&A

Question

Hello! I was wondering, if the width of my face is a bit over 130 mm, will the medium size fit? Thanks xx
Nov 21 , 2020

Firmoo's reply

Hi Shania, thank you for your interest in our product. Indeed, if the total width is 130mm it falls on the medium size. You can click on the Frame Size Guide so you can check on the definition of our Small, Medium, and Large frames. The total width refers to the measurement of the frame from screw to the other screw and if the measurement is within 129mm to 135mm it falls to Medium size. Hope this is helpful. Thank you and stay safe!heart
Nov 21 , 2020

Question

Medium size too big on me. If only you have Small size.
Oct 25 , 2020

Firmoo's reply

Dear customer, thanks for your inquiry. We only have one fixed size for each frame and we don't have an option to customize the frame size. But please check this link for similar frames on a small size instead. For any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 6 a.m.- 6 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!heart
Oct 25 , 2020
TRY ON
YSL1230
$25.99

Size:

M
Frame Size Guide

Select Color: Gold,Tortoise (C2)

Select Lenses
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
View more
SafeShopping
Customer Reviews (404)

Average Rating

4.7
Write a Review
Color(36)Price(51)Prescription(66)Quality(67)Shipping(70)Trendy(65)Customer service(71)Frame(154)Good(349)Anti-Reflective coating(15)round face(9)First time experience(55)Computer glasses(21)Suggestions from customers(70)
All Review(404)
Images(0)
Sort By:

I love this frame. it is exactly what I was looking for. the rim is dainty so I feel like these would look good on anyone! the prescription for all my firmoo glasses are exceptional and the lenses are so clear!

I ordered on my phone and for some reason it did not include my house number when I have entered my address. They gave me a voucher code for $25.99 to replace my glasses but I still had to pay for shipping which is ridiculous. Very upset that I didn’t receive it on time.

Firmoo's replyFeb 27 , 2021

We are so sorry to hear about your experience, A. We highly suggest you edit your shipping address in your Account Center to avoid errors in the future. As for the shipping fee, we are afraid that you have to pay for this as this will be charged with the logistics company in order to deliver the parcel to the correct address. Morever, we are now processing your new order using the compensation coupon that we have provided you. We will let you know via email as soon as we shipped the parcel. For any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 5am - 8pm PST. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!

Specifications

Features: Metal; Lightweight; Retro.
The unique gold hue is a subtle way to stand out from the crowd. Get noticed in this retro metal round shaped frame that's lightweight and comfortable to wear. The adjustable rubber nose pads provide extra comfort.
more

Size:
50-20-138
Total Width: 130 mm(Medium)
Lens Diagonal Size: 50 mm
Weight: 14g
Bifocal/Progressive: Yes
Spring Hinge: No
Material: Metal

Q&A

Question

Hello! I was wondering, if the width of my face is a bit over 130 mm, will the medium size fit? Thanks xx
Nov 21 , 2020

Firmoo's reply

Hi Shania, thank you for your interest in our product. Indeed, if the total width is 130mm it falls on the medium size. You can click on the Frame Size Guide so you can check on the definition of our Small, Medium, and Large frames. The total width refers to the measurement of the frame from screw to the other screw and if the measurement is within 129mm to 135mm it falls to Medium size. Hope this is helpful. Thank you and stay safe!heart
Nov 21 , 2020

Question

Medium size too big on me. If only you have Small size.
Oct 25 , 2020

Firmoo's reply

Dear customer, thanks for your inquiry. We only have one fixed size for each frame and we don't have an option to customize the frame size. But please check this link for similar frames on a small size instead. For any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 6 a.m.- 6 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!heart
Oct 25 , 2020
Delivery

Order placed

processing time
5-7 business daysdetails

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5-7 business daysdetails

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