<div class="_help_font_site selected-art-author"> <p>1. The prices shown on firmoo.com are the price that you, our customer, will pay.</p> <p>2. We accept the major credit cards. Payments will be effected by debiting your account. No production of eyeglasses will be processed before we receive your payment.</p> <p>3. In case of our failure to provide you the products you order from firmoo.com, we will inform you by&nbsp;email and&nbsp;we will refund the full payment to the original payment card, with no further&nbsp;responsibility on&nbsp;our side.</p> <p>4.&nbsp;Customers will only be charged once for shipping costs (this includes returns for warranty issues). No restocking fee will&nbsp;be charged to the consumers for the returned&nbsp;product.</p> </div>
Shipping and tracking
Terms and Conditions

How do I track my order?

How long will it take for my order to be delivered?

What countries/regions do you deliver to? What courier service do you use? How long does it take for my order to arrive? How much is the shipping?

How long will it take to process my glasses? How do you handle processing delays?

What can I do if I am required to pay import taxes or customs duties?

How to check my order status?

How do you handle shipping delays?

I just placed several orders. Can I combine the shipments?