Toll Free: 1-888-277-8308 (We're available by phone from Monday to Friday, 8 p.m.–5 a.m. EST.)
Address: QANDIES LIMITED, 2.27 Romer House Lewisham High Street, London, England, SE13 6EE
Please kindly contact us by sending emails or leaving messages on our Facebook Page when you are unable to reach us via phone call. Your exclusive CS representative will respond within 24 hrs (48 hrs at weekends). Please check the spam filter if you do not hear from us after 48 hrs.
Before you email us
- If you have already registered and purchased, please kindly contact us with your registered email box. The order number is required to be notified by the email if you have placed couples of order.
- If you have questions about reading and filling your prescription form online, it would be very appreciated if you can attach a copy of your original prescription script. Photo or scanned script both will be great.
Note: Please send your return and order changing request via email so we can expedite your return process and order update without delay caused by a missed call. Please always contact us first before return.