There are 3 ways to track your order.
a. Navigate to and hover over the "Help" option at the top-right corner of our homepage. Select the magnifying glass icon next to "Track my order" in the drop-down menu. Type your order number into the field provided and then press "Enter."

Then you can track the relevant order from the order list.

b. Log in to your account on the Firmoo site. You will be able to see your order status in the order details;
c. Contact us through Live chat (24/7) if you cannot track your order via the above methods.