<p>Sometimes a shipping delay will occur due to inclement weather, or a customs inspections for example. Please do not worry, we will take responsibility for any logistic issues and will ensure that you will not be determined by taking on any loss/costs because of the delays.<br />
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If in the instance shipping is delayed, we will refund your shipping fees.<br />
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If your order has exceeded the estimated delivery date or there is no shipping tracking information please contact our customer service team at: service@firmoo.com.</p>
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