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How long will it take to process my glasses? How do you handle processing delays?

Product Type Time
Non-Rx glasses 2 business days
Single vision eyeglasses 3-5 business days
Computer blue-light blocking lenses 6-9 business days
Tinted lenses 5-7 business days
Photochromic/Polarized lenses 8-11 business days
Bifocals/Progressive lenses 8-11 business days
Wraparound prescription sunglasses 8-11 business days

We want to make sure that you get the best possible quality.  Check the processing time above for your specific lens type. We promise, it will be worth the wait.

Glasses are medical devices, which need quality testing after processing so that it takes a few days. Please understand that we want to provide you the perfect pair of glasses!

We will ship all orders on time, but sometimes, due to the holiday, like Spring Festival, and lens defects caused by manufactures, the order would be delayed inevitably.

If for any reason, our manufacturers’ processing time is delayed for 3 or more days, longer than above timeframes, please email to service@firmoo.com. We'll gladly give you a store credit or a refund, for half shipping fee.

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