How long will it take to process my glasses? How do you handle processing delay?
|Non-Rx glasses||2 business days|
|Normal single vision eyeglasses||3-5 business days|
|Computer blue-light blocking lenses||6-9 business days|
|Tinted lenses||5-7 business days|
|Photochromic/Polarized lenses||8-11 business days|
|Bifocals/Progressive lenses||8-11 business days|
|Wraparound prescription sunglasses||8-11 business days|
Please pay attention to your lens type, we wish you can wait with patience while it is in process within process time.
Glasses are medical products which need quality testing after processing so that it takes a few days. Hope you could kindly understand because we just want to offer qualified and fit glasses for you.
Usually, we will ship out orders on time, but sometimes, due to holiday, like Spring Festival, and lens defects caused by manufactures, the order would be delayed inevitably.
If the process time delays for 3-5 days, welcome to contact us via email@example.com, we can give you a voucher or refund half of the shipping fee as compensation.