<div class="_help_font_site selected-art-author"> <p>Yes, if those orders total 4 pairs of eyeglasses or less,&nbsp;and you did not use any voucher or promotion on your orders.&nbsp;You can combine those orders into&nbsp;one shipment and we can refund part&nbsp;of your shipping fee. Email service@firmoo.com, telling us the&nbsp;order numbers&nbsp;you would like to combine. This must be done, however, soon after ordering. Once an order reaches &quot;shipped&quot; status, it cannot be retrieved.<br /> <br /> <strong>Please Note</strong>:&nbsp;1) If you have used a voucher or promotion on your orders already, we can combine the shipments, but with no shipping fee refund. 2) If your orders total more than 4 pairs of eyeglasses, and you applied no discounts,&nbsp;your parcel&nbsp;will exceed the parcel weight guidelines and there will be no shipping fee refund.</p> </div>
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Which countries/regions do you deliver to? Which courier service do you use? How long does it take to arrive? What is the cost for shipping?

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How long will it take to process my glasses? How do you handle processing delays?

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I just placed several orders. Can I combine the shipments?

How do you handle shipping delays?