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Moore

When a pair of glasses only has L it means its a L frame. I am super satisfied with mine and glad they were big but I was confused by that originally thought it might help someone else. Otherwise, super easy, convenient, fast and cheap. Ill be ordering more!

Jul 9 , 2025

Rue

I love the glasses, the quality is top tier.

Jul 8 , 2025

Ducky

I ordered a pair of glasses (not this pair), and while they were cute, I didn’t realize the extra add-ons I selected would give them a yellow/green 70s filter. Think vintage grandma photo vibes—definitely not my look. I was ready to take the L and walk around blind before wearing them again. Against my pride, I asked for an exchange, fully expecting a no. But to my surprise, a rep (literal angel) reached out, let me keep the first pair and helped me choose better options for the new ones. No weird hue this time. Will order again. Will refer everyone I know—including my neighbors. Firmoo, you’ve got a fan for life. Might have to sign on as an influencer at this point. Just ordered some for my daughter. Our whole family is gonna be wearing new glasses lol.

Jul 1 , 2025

Sarah

Ordered these for my daughter & was 100% sure the prescription was correct. However, she threw them away because she said the prescription was so far off & made her dizzy. I double checked just now & everything was entered correctly. Cute glasses, but a complete waste of money.

Jun 29 , 2025

Hi Sarah,

We’re truly sorry to hear that your daughter’s glasses didn’t work out and caused discomfort — we understand how disappointing and frustrating that must be, especially when you were sure the prescription was entered correctly.

We can see that you were provided with an exchange code to place a new order, and we hope this helps make things right for you. If you’d like, we can also double-check the new order details with you to ensure everything is correct this time.

Your satisfaction is very important to us. Please don’t hesitate to reach out if you need any help with the exchange or have any other concerns — we’re here to help!

For assistance, please feel free to contact us via LiveChat(24/7), or call us at 1-855-487-6006(5am - 8pm PT), or email us at service@firmoo.com.

Firmoo's Reply Sarah on Jun 30 , 2025

Gio

They fit great and look lovely. They’re light and stylish. I really love them!

Jun 29 , 2025

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60-day Return & Exchange

Unsatisfactory glasses can be exchanged or refunded within 60 days of receipt.

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