Are the prescription on Firmoo capped at 4.50? I really like the designs here but for Cylinder it stops at -4.50 and +4.50
Dao on Apr 2 , 2019
Answer
Sorry for the inconvenience. You could upload your original prescription picture if the CYL number is more than +/-4.50. If you do not mind, you could send us your prescription and tell us what kind of lenses you like, so that we could check if we could do it. Thank you so much! :)
Firmoo's reply to Dao on Apr 2 , 2019
Question
Are these frames available in a medium size instead of narrow?
If the glasses do not fit, could I return them and get back the same style of glasses that do fit?
Shaniya Chapman on Aug 29 , 2018
Answer
Dear customer, please don't worry, we offer friendly exchange/return policy. Please check the link for details. Thank you.https://www.firmoo.com/help-p-73.shtml
Firmoo's reply to Shaniya Chapman on Aug 29 , 2018
Question
I ordered from Firmoo before and I loved my first pair. My face is smaller so my size is narrow. I've been eyeing on this pair for the longest time but have been hesitant because it is a MEDIUM size. Are these pair pretty big or very close to narrow? Will there be the same pair but in NARROW size soon?