Question
When will the clear version come back? I had previously ordered these in clear but they have sense broken and wanted to replace them.
Laura on Oct 16 , 2023
Answer
Hi Laura. Thanks for your feedback about restocking this frame color, unfortunately, we have just been informed by the vendor that the color is discontinued and will no longer be available. But hey, don't worry! I have some similar pairs for you that you can choose from. Please click here to see recommended similar pairs. For any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 5am - 8pm PT. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!
Firmoo's reply to Laura on Oct 16 , 2023
Question
Are the frames black on top or completely tortoise? A review picture showed someone and the whole frame was tortoise. Im looking for those?
Lindsey on Oct 8 , 2022
Answer
Hi Lindsey, for the Black, Tortoise (C601) color, it's black on top and tortoise on the bottom. For the complete tortoise color, sorry it's sold out and won't be available anymore.
Firmoo's reply to Lindsey on Oct 8 , 2022
Question
My current size of my glasses is 55-16-135. If I order a pair of glasses from u guys that are 52-18-146 do u think they would fit Ok?
Nay on Aug 27 , 2019
Answer
Hi Nay, thanks for your question. I'm afraid the temple length is a little long. You have a leeway of 2-3 mm on each measurement. BTW, you can filter the size to find a suitable glasses.
Firmoo's reply to Nay on Aug 27 , 2019
Question
What is the frame height? Your site used to list this for your glasses and was very helpful when choosing glasses, will you be adding this to your description anytime soon? Thank you
Chris Gonzalez on Jun 1 , 2019
Answer
Dear customer,
Thanks for your inquiry!
The lens height is 44 mm. The thickness of the upper and lower edge of the frame is approximately 3~4mm. Thanks for your valuable suggestions!
Thanks for your inquiry!
The lens height is 44 mm. The thickness of the upper and lower edge of the frame is approximately 3~4mm. Thanks for your valuable suggestions!
Firmoo's reply to Chris Gonzalez on Jun 1 , 2019
Question
How much is total cost of your prescription glasses? What does it include?
Janette on May 15 , 2019
Answer
We offer both rx and non-rx eye wears for many years with high quality and affordable price. Kindly use the coupon and join various promotion programs to save your cost
Firmoo's reply to Janette on May 15 , 2019
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