LaTonya Burks
frame not made well. very delicate. broke within 3 months.
Sep 4 , 2019
Dear Latonya, we are so sorry to hear that. This frame is made of metal and TR, which seems to be flimsy but actually sturdy. If you prefer more durable glasses, acetate frames are recommended, but it will be heavier as well. We have received your exchange request. Your exclusive CSR will contact you for a satisfactory solution within 24 hours. BTW, here are kind tips for you to ensure longer life of glasses. When putting your glasses on or taking them off, please use a hand on each arm of the glasses. When taking off or putting on with one hand there is force placed on the one arm and causes the arm(s) to stretch out and the frame will become loose and not stay in place as well. Pls kindly click here for more details. https://www.firmoo.com/help-p-120.shtml
Firmoo's Reply LaTonya Burks on Sep 4 , 2019
mig
I like the frame .
Aug 30 , 2019
Lady LT
Nice looking frames. I bought a pair for my 16 yr old son and my 20 yr old daughter. Both pairs were missing the gold bar within a week. My son's nose pads broke off. My daughter's arm is sliding so glasses will not stay in place. These glasses are very delicate and/or poorly made.
Jul 6 , 2019
Dear customer, we are sorry for the trouble caused to you. Please rest assured that we have 3-month warranty policy. If there is any quality problem, we will help to solve it. Our CSR will contact you within 24 hours!
Firmoo's Reply Lady LT on Jul 6 , 2019
周
Comfortable. Pretty trendy. Makes me somewhat dizzy, maybe I'm just not used to the lense shape yet.
Jul 1 , 2019
Hello dear customer, when you try to wear a different shape eyeglass, it might take sometime to get used to it. If you still fees dizzy after sometime, please contact us within 30 days of receiving. We will help you to solve your problem. Thank you!
Firmoo's Reply 周 on Jul 2 , 2019
rosegirl
I love this so so much. It looks nice and it was exactly how they said it would be. I love it and will get more soon.
May 16 , 2019
60-day Return & Exchange
Unsatisfactory glasses can be exchanged or refunded within 60 days of receipt. 365-Day Warranty
Covering any possible defect in materials and workmanship.Live Chat 24/7
We are always online for you.Language:EnglishEspañol
Copyright © 0 Firmoo Online Optical Store.All Rights Reserved