Question
Are these glasses going to be available in black again? Would love them in black.
Leon on May 4 , 2020
Answer
Dear Customer, thank you for contacting Firmoo. I'm afraid that this frame in Black is already sold out and will no longer be restocked again. Moreover, I tried to filter some similar frame style with a black in color that you might want to check, please check these frames DBSN62278 and DBSN62305. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com. Please stay safe and healthy!heart
Firmoo's reply to Leon on May 4 , 2020
Question
Dear Firmoo, I would love if you guys would eventually make these frames in a wide frame variant! These frames are perfect but they run way too small. I would buy these in a heartbeat if they ran 140mm+ !!
Yerrie on Jan 31 , 2020
Answer
Dear customer, thank you for your suggestion! We will consider it. Maybe we will have the wider model in the near future. Have a nice day!
Firmoo's reply to Yerrie on Jan 31 , 2020
Question
I would really love to order these and sunglasses could I do that?
Dawnmarie Amador on Nov 4 , 2019
Answer
Hello dear customer, please click "Select Lenses" and choose tint or polarized color for sunglasses. Thank you.
Firmoo's reply to Dawnmarie Amador on Nov 4 , 2019
Question
Is the total width of the frame really 126 mm? It's a very very small number, and on the review pictures it seems bigger than 126!
paul on Sep 21 , 2019
Answer
Dear Paul, thanks for your inquiry. Indeed, the total width is 126mm. But it's the distance between the two screws, not the whole frame.
Firmoo's reply to paul on Sep 21 , 2019
Question
When will you guys restock other colors?
Cody on Apr 22 , 2019
Answer
The other colors will be restocked tomorrow.
Firmoo's reply to Cody on Apr 22 , 2019
Question
Is it possible to get these back in the tortoise frame again?? I see that frame color is no longer an option:(
Deidre Greene on May 19 , 2018
Answer
We are so sorry that we may not restock this one recently. If you do not mind, would you like to have a try with another similar frames? Thank you! :)
Firmoo's reply to Deidre Greene on May 19 , 2018
Question
Hi, i really want this model DBSN62344, however i want it to fit me a little small like this https://www.bustle.com/articles/28167-game-of-thrones-kit-harington-didnt-know-his-real-name-was-until-he-was-11 Not big like this https://global.rakuten.com/en/store/ankorock/item/ko-g-4034/ Is it possible ?
Abdelhak REFSI on Feb 18 , 2018
Answer
Dear friend, sorry that we could not customize the frame size. Could you please choose another style? Our styles update every day!
Firmoo's reply to Abdelhak REFSI on Feb 18 , 2018
Question
28/12/2017
Gabriele on Dec 28 , 2017
Answer
Dear Gabriele, do you have any question about the frame? Please feel free to contact us.
Firmoo's reply to Gabriele on Dec 28 , 2017
Question
#DBSN62344 Can these glasses be made available in lens width of 138 mm and lens height of 42 mm. I totally love this style and would be them instantly. Thank you.
Sumit Manhas on Aug 10 , 2017
Answer
Dear Sumit, Sorry, the frame size of every pair is fixed. If you do not mind, you can have a try this frame. (3-5mm difference is acceptable)
Firmoo's reply to Sumit Manhas on Aug 10 , 2017