Question
Tengo un cupón de gafas gratis, ¿Cómo puedo ponerlo
Ivelisse Rivera Torres on Oct 22 , 2019
Answer
Hola amigo, gracias por tu interés. Puede elegir un marco satisfactorio en la página limitada y luego seleccionar lentes. Habrá una caja para canjear el cupón después de agregarlo al carrito. Aquí hay una captura de pantalla para su referencia. Por favor, siéntase libre de comenzar un chat en vivo para cualquier problema.
Firmoo's reply to Ivelisse Rivera Torres on Oct 22 , 2019
Question
Yes my measurement is 52-16-140, are these only available in a narrow frame size? The frame width on my current frames is 140mm, will the narrow be too small?
Lauren on Oct 10 , 2019
Answer
Hi Lauren, 52 is lens width, 16 is bridge distance, 140 is temple length, not total width. According to the three numbers, this frame is suitable since it's similar to your old one. But it's better to check the total width as well-the distance between the two screws. Total width of this frame is 130mm. Pls click here for more tipshttps://www.firmoo.com/help-p-1.shtml. BTW, if there are adjustable nose pads with your old one, it's suggested to find the same type; otherwise, it may cause discomfort or you may need more time to get used to it. For any problem, pls feel free to start a livechat for faster help.
Firmoo's reply to Lauren on Oct 10 , 2019
Question
How can I leave a review?
Denise on Apr 9 , 2019
Answer
You could click the WRITE A REVIEW button on the Reviews section of the product page to leave a review. Or you could log into your account and find My Order List. And then find the Comment button to leave a review. Thank you! :)
Firmoo's reply to Denise on Apr 9 , 2019
Question
Hello, I understand that 130mm is the measure between screws but, what is the complete frame width? (from side to side) Different frames has different measures from screw to the end and this measure is important to know if the frame fits your face's width. Thank you.
Adularia on Mar 26 , 2019
Answer
It is 143 mm from side to side.
Firmoo's reply to Adularia on Mar 26 , 2019
Question
When the other colors will be back in stock? (The black with pink and the" ombre" -clear to black .) Thanks
Eliza Monika Ristikj on Sep 12 , 2018
Answer
Dear customer, sorry other colors are not available. Could you please check similar style #DBSN62343?https://www.firmoo.com/eyeglasses-p-4845.html
Firmoo's reply to Eliza Monika Ristikj on Sep 12 , 2018
Question
Are these small for kids? Or can an adult lady fit these?
JNANYA Lewis on Aug 1 , 2018
Answer
Dear customer, they are for adults. We would recommend you choose a similar size to your own pair.https://www.firmoo.com/help-p-1.shtml
Firmoo's reply to JNANYA Lewis on Aug 1 , 2018
Question
Do these glasses come in one size or a few different sizes?
Kristy Weinstein on Jul 21 , 2018
Answer
One frame style only has one size. :)
Firmoo's reply to Kristy Weinstein on Jul 21 , 2018
Question
Do you have any other glasses similar in style to these?
Mery Maura on Jul 13 , 2018
Answer
Dear customer, the similar style is #DBSN62343.https://www.firmoo.com/eyeglasses-p-4845.html
Firmoo's reply to Mery Maura on Jul 13 , 2018
Question
bonjour selon mon pd es ce que ces lunettes serais correct. pour mes mesure pour mon visage ?
Rachel Bertrand on Mar 17 , 2018
Answer
Dear friend, hope you could understand that you need also measure your old glasses as size reference. :)
Firmoo's reply to Rachel Bertrand on Mar 17 , 2018
Question
Hi. I'm not understanding why I'm being asked to pay an additional $10 for "special lenses" when that shouldn't be necessary with my type of spherical prescription. I understand that with these kind of larger frames, a larger blank is necessary but a $10 additional charge seems pretty unfair for a standard spherical prescription. I see that the recommended PD size is 69, but that is incredibly wide-set, especially for a woman's face. Thank you for your help on this matter.
Tiffany on Jan 2 , 2018
Answer
Dear Tiffany, if your PD is too small for this frame, you need to pay $10 for special lens fee. We suggest you choose a smaller frame at our site directly.
Firmoo's reply to Tiffany on Jan 2 , 2018
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