Burg
Very bad not satisfied I asked for refund they write refund completed but no refund received. Payment done by PayPal refund should be received in 3days now 10 days with no refund please take care
Dec 10 , 2019
Hi Burg, so sorry to hear that. As checked, our CSR has reached out on you via email, please check your inbox or spam mail for details. Thank you.
Firmoo's Reply Burg on Dec 10 , 2019
laura atencio
My glasses broke. The wire on the rimless broke. Can I send them back to get fixed? I’m in desperate need of them!
Dec 5 , 2019
Dear customer, we are sorry to hear that. Please don't worry, we offer 3 months warranty service which covers any possible defect in materials and workmanship. Please check here for details: https://www.firmoo.com/help-p-73.shtml. Our CSR will reach out to you via email (within 24 hours during weekdays and 48 hours when weekends). Please check your inbox or spam mail. Thank you.
Firmoo's Reply laura atencio on Dec 5 , 2019
Gene R.
Great glasses at a great price.
Nov 28 , 2019
Heather Lamb
These look exactly like a pair I own from Lucky Brand that were expensive. These are the exact dimensions and same style, fit, shape. They worked perfectly for me. Just make sure the measurements fit you before ordering. They seem slightly more lightweight, but I expected that. For the price, these are great.
Nov 22 , 2019
Mohammad SHEIKH
Hi I recieved my glasses but only problem I have they are bit smaller for my face so there is any way I can exchange with little big size frames otherwise lenses are fine
Oct 15 , 2019
Dear friend, yes, you can. We have received your exchange request. The exclusive CSR will provide a satisfactory solution for you within 24 hours. Pls check your email including the spam box.
Firmoo's Reply Mohammad SHEIKH on Oct 15 , 2019
60-day Return & Exchange
Unsatisfactory glasses can be exchanged or refunded within 60 days of receipt. 365-Day Warranty
Covering any possible defect in materials and workmanship.Live Chat 24/7
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