Question
What index are the polarized lenses? there is no information and I can't select anything other than the color of the lenses.
Leon on Apr 29 , 2020
Answer
Dear Customer, thank you for contacting Firmoo. We offer a 1.56 index lens for sunglasses by default. If you want to upgrade the lens, please contact service@firmoo.com. Notice: The lens may not be as thin as you expect if you decide to upgrade them because the frame of sunglasses is generally large. So, if your prescription is strong, you are suggested to choose a small regular eyeglasses frame and select a colored lens or polarized lens from the option. Here are the detailed instructions:https://www.firmoo.com/help-p-107.shtml. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com. Please stay safe and healthy! Thanks!heart
Firmoo's reply to Leon on Apr 29 , 2020
Question
hello, i see the picture of the pink mirror lenses in the reviews but i cannot find that option when ordering, all i see is blue and gray mirror to choose from... how do i get the pink? thanks!
mallory on Apr 18 , 2019
Answer
We are sorry that we do not do the mirror pink lenses now. Would you like to have a try with other colors? Thank you so much!
Firmoo's reply to mallory on Apr 18 , 2019
Question
Hi Firmoo, i cant find any information if the sunglasses got UV Protection. Do they have one? If yes how many percent (100%, 400%)? Regards
Rusty on Apr 7 , 2019
Answer
Dear customer, Thanks for choosing Firmoo! The sunglasses we offered at Firmoo are 100% protection or UV400, which means the lens can effectively block all harmful UV.
Firmoo's reply to Rusty on Apr 7 , 2019