×
Question
Do you have reading glasses
Tatiana on Jul 4 , 2021
Answer
Hello Tatiana, You can order reading glasses with no prescription with us like OTC (Over the counter) readers. For any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 5 a.m.- 8 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!
Firmoo's reply to Tatiana on Jul 4 , 2021
Question
Bonjour, Je voudrais savoir si ces lunettes peuvent être transformées pour des lunettes soleil car j'ai une prescription . Merci de faire le suivi.
johanne on Jun 23 , 2021
Answer
Bonjour Johanne, merci de l'intérêt que vous portez à notre produit. Après vérification, nous pouvons traiter la prescription pour ces montures. Vous pouvez l'avoir sur un verre simple vision ou même un verre progressif. Consultez ce guide pour vous aider à passer une commande https://www.firmoo.com/help-p-42.shtml. Pour toute autre question ou assistance immédiate, vous pouvez également appeler notre ligne d'assistance gratuite au 1-855-487-6006 ouverte tous les jours de 5h à 20h PDT. Vous pouvez également nous contacter par l'intermédiaire de notre équipe d'assistance par chat en direct : Chattez avec nous (24/7) ou envoyez-nous un courriel à service@firmoo.com. Restez en sécurité et en bonne santé !
 
Firmoo's reply to johanne on Jun 23 , 2021
Question
I have a high prescription due to having very bad astigmatism. Will they make my eyes look extra tiny if I order bigger frames?
Danny on Sep 29 , 2020
Answer
For reference my prescription is -4.00, -3.50 180 axis and OS: -4.00,-2.50, 165 axis
Danny Trevino reply to Danny on Sep 29 , 2020
Question
Are the ivory tortoise shell color still sold out?? I am hoping they’ll be restocked again eventually!
Judy on Sep 3 , 2020
Answer
Hello Judy! Unfortunately, we received information from the supplier that the frame F18903A in Ivory-Pattern color has been sold out and will no longer back in stocks. You may click here for available frames in the Ivory color. We hope you'll like them too. Thank you for your support!heart
Firmoo's reply to Judy on Sep 3 , 2020
Question
Bring back the Ivory/Tortoise shade ): everyone loves it.
Lyn on Jun 3 , 2020
Answer
Dear Customer, Thanks for your feedback. Unfortunately, we will no longer be restocking the pair#F18903A on the color (C4)Ivory,Pattern. Meanwhile, you may also check some frames with similar color from here. For any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 3 a.m. till Midnight PDT.) or email us at service@firmoo.com. Please stay safe and healthy!heart
Firmoo's reply to Lyn on Jun 3 , 2020