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Question
Is the middle part on the bridge of the nose for the tortoise shell ones silver or gold?
Alana on May 24 , 2020
Answer
Dear Customer, thank you for contacting Firmoo. The middle part on the bridge of the nose for the tortoise is in gold color. Hope this is helpful. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 3 a.m.- 12-midnight PDT.) or email us at service@firmoo.com. Please stay safe and healthy!heart
Firmoo's reply to Alana on May 24 , 2020
Question
are these unisex?
Coleton on Apr 18 , 2020
Answer
Hi Coleton, indeed, this frame is a unisex frame. Also, it is a full frame and made with TR material which extremely comfortable because it has a flexible quality. Hope this is helpful. Thank you.heart
Firmoo's reply to Coleton on Apr 18 , 2020
Question
I bought this frame without my prescription and took it to get my prescription done but I was told it can not be regraded because of the material of the frames I want to know how I can take the lenses out of the frame because it’s really tight
Hahgmd on Jan 23 , 2020
Answer
Dear customer, thank you for contacting us. Here are some tips on how to remove the lenses. First, fill a small bowl with hot water then put the glasses in the water and allow them to soak for one minute or you can heat the area using a hairdryer for short of time but please be cautious in using the hairdryer. Next, remove the glasses from the water carefully and dry them off. Lastly, grasp the frames in one hand, then use your other hand to press carefully on the lenses and pop them out. Or if you are having difficulty in removing the lenses, we suggest visiting a local eye shop directly. Hope this is helpful. Thank you. heart
Firmoo's reply to Hahgmd on Jan 23 , 2020
Question
Is the middle part above the bridge of the nose on the black ones silver or gold?
Tasha on Aug 16 , 2019
Answer
Hi Tasha, thanks for your question. The color of the bridge is gold.
Firmoo's reply to Tasha on Aug 16 , 2019