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Question
What type of material are the lenses? Am I able to add polycarb to the lenses?
Michelle on Mar 28 , 2023
Answer
Hello Michelle. Thanks for your inquiry. For the lenses, we normally use resin materials for this; however, if you like other lens material like polycardbonate, we also have it but not available in tinted /sunglasses lens. For any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 (5am - 8pm PT). You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!
Firmoo's reply to Michelle on Mar 28 , 2023
Question
Can I order the Ivory frame for clear glasses with prescription? How to do it?
Vanessa on Jun 4 , 2020
Answer
Dear Customer, We are very sorry that we cannot process sunglasses with clear lenses. Hence you can choose similar pairs from → this page, so you can order these glasses with your prescription. Here is your step by step ordering guide: https://www.firmoo.com/help-p-42.shtml . For any further questions or  assistance in placing your order, you may call our toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 3 a.m. till Midnight PDT.) or email us at service@firmoo.com. Please stay safe and healthy!heart
Firmoo's reply to Vanessa on Jun 4 , 2020
Question
Hi I have trifocals and am looking for a new pair of sunglasses can I use your company
Nonnie on Nov 7 , 2019
Answer
Dear customer, if you need progressive sunglasses, please choose normal frame instead of sunglasses frame. For FT18903, we can only process single version sunglasses. Thank you!
Firmoo's reply to Nonnie on Nov 7 , 2019