Suggestions from customers(11)
Color(9)
Price(3)
Prescription(2)
Quality(6)
Shipping(1)
Trendy(8)
Customer service(11)
Frame(19)
Good(48)
round face(1)
First time experience(5)
Cahlah
I did not know the frame is bit thick than this picture. It looks ok ok on me.
May 22 , 2020
Dear Customer, we are sorry to hear that. TR frame material is a type of lightweight and flexible plastic, which is not easily broken. If you prefer hard plastic, please select the Acetate frame. We understand that choosing a perfect frame style online can be tough sometimes but can be easy as well. Follow the below instructions and steps to get your fit pair. 1. Check face shape and frame style. 2. Use virtual try-on feature for style references. 3. Check how to measure frame size. Please don't worry, we offer 30-Day Exchange&Return: Unsatisfactory glasses can be exchanged or refunded within 30 days of receiving. Allow us to further check on this and our CSR will reach out to you via email (within 24 hours during weekdays and 48 hours when weekends). Please check your inbox or spam mail. Stay safe and healthy!
Firmoo's Reply Cahlah on May 22 , 2020
Cherub
The frame is nice and sturdy, but the arms pinch behind the ears, causing a headache which makes them unwearable. Of all the glasses I've purchased with Firmoo, this is the only pair I can't wear. I was so looking forward to wearing these glasses.
May 19 , 2020
Dear Customer, thank you for your comments and we are sorry to hear that. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. Please don't worry, we offer a 30-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 30 days of receiving. Allow us to further check on this and our CSR will reach out to you via email (within 24 hours during weekdays and 48 hours when weekends). Please check your inbox or spam mail. Stay safe and healthy!
Firmoo's Reply Cherub on May 20 , 2020
CESS
chicaTica
These glasses are amazing ! I have received so many compliments . They are light weight ,stylish ,and affordable.
Apr 6 , 2020
nicole hill
Nailah Shields
Dear Customer, we are sorry if you feel that way and understand where you are coming from. Please don't worry, rest assured that this will be taken care of. Allow us to further check on this and our CSR will reach out to you via email (within 24 hours during weekdays and 48 hours when weekends). Please check your inbox or spam mail. Thank you.
Firmoo's Reply Nailah Shields on Mar 11 , 2020
My boyfriend ordered from here and the tracking number said it was already delivered. When we contacted them regarding the order the representative damn near said “oh well, want a coupon to reorder”. We still haven’t received the item or coupon this was three weeks ago.
Miayan Tatum Reply Nailah Shields on Mar 16 , 2020
Dear Miayan, we are sorry to hear that. Please don't worry, rest assured that this will be taken care of. Allow us to further check on this and our CSR will reach out to you via email (within 24 hours during weekdays and 48 hours when weekends). Please check your inbox or spam mail. Thank you.
Firmoo's Reply Miayan Tatum on Mar 16 , 2020
Rachael Luamanu
love these glasses , i always get positive comments about them, they dont suit me as much as the others i bought , but really cool for a change from my main.
Feb 22 , 2020
Mi
LOVE THESE GLASSES! And that little touch of gold on the corner give a it a bit more flair.
Feb 21 , 2020
prose
I love these. Got these in the transparent pink because my other glasses started getting discolored with my hair dye, so I got these to remove the issue. So cute I just love them. Might get them in the green too to replace an older pair that dont fit as well as these do. Just wish they were transparent green on the same vein as the pink to be a perfect replacement. They DO need a good bit of adjusting when they come in though, it's SUPER tight unless you have an itty bitty face, but following the directions on how to adjust them patiently worked just fine. :)
Feb 16 , 2020
Dear Customer, thank you for your comments. We understand that choosing a perfect frame size online can be tough sometimes, here's what we can do for you:
First, kindly check how to measure eyeglasses size and find the perfect size. I hope this is helpful. Thank you!
First, kindly check how to measure eyeglasses size and find the perfect size. I hope this is helpful. Thank you!
Firmoo's Reply prose on Feb 17 , 2020
Tori Priest