Hi Kelsey, thanks for your feedback. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could also check this link for frame size reference. Please don't worry, we offer an extended 60-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 60 days of receiving. For any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 5am - 8pm PST. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!

Dear Cheyenne, we are sorry to hear that. Please don't worry, we offer a 365-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 60 days of receiving. With this,  Our CSR will reach out to you via email within 24 hours. Please check your inbox or spam mail. Thank you.