Dear Customer, we are sorry to hear that. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml
for reference. Please don't worry, we offer a 30-day return&exchange
in which unsatisfied glasses can be exchanged or refunded within 30 days of receiving. Allow us to further check on this and our CSR will reach out to you via email (within 24 hours during weekdays and 48 hours when weekends). Please check your inbox or spam mail. Stay safe and healthy! Thanks!
Firmoo's Reply K.C. on Apr 15 , 2020