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Question
Can you get these glasses with longer arms? ex: instead of 143mm, can you customize for 145mm?
Kyuana on May 27 , 2020
Answer
Dear Customer, thank you for contacting Firmoo. I'm afraid that each frame has a fixed size and we are unable to customize it. Therefore, you could rely on the measurement listed on the frame page. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. Moreover, a 2-3mm size difference is acceptable. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 3 a.m.- 12-midnight PDT.) or email us at service@firmoo.com. Please stay safe and healthy!heart
Firmoo's reply to Kyuana on May 27 , 2020
Question
Do you have these in a wide frame? Or something similar in a wide fitting?
MoMo86 on Oct 3 , 2018
Answer
Dear customer, we don't have any similar styles with thick rim. But if you are interested in metal frames, you can sort by polygon shape at new arrivals page.
Firmoo's reply to MoMo86 on Oct 3 , 2018
Question
When will you have color ones back in stock?
brandy flatford on Aug 16 , 2018
Answer
Dear customer, sorry they are not available. Could you please check similar style #DBSN62305?https://www.firmoo.com/eyeglasses-p-4398.html
Firmoo's reply to brandy flatford on Aug 16 , 2018
Question
What is the B mesurment ?
Lindsay Hickman on Apr 15 , 2018
Answer
Dear customer, may I ask what do you mean by 'B'. We only have S,M and L sizes.
Firmoo's reply to Lindsay Hickman on Apr 15 , 2018
Question
Mi pregunta es la siguiente, yo tengo astigmatismo y de cerca ya necesito lentes, las gafas bifocales entrarían dentro de una colaboración? Gracias
Fatima Guillen Santos on Feb 27 , 2017
Answer
Hola, amigo, sí nuestra lente bifocal puede ver tanto lejos como cerca. La parte superior de la lente para ver lejos y abajo para ver cerca.
¿Tienes presbiopía? Si no, usted puede elegir nuestro tipo de la lente de la distancia, ninguna necesidad bifocal incluso usted tiene shortsightedness y clarividencia; Si tienes presbicia, entonces necesitas lentes bifocales para ver lejos y cerca al mismo tiempo.
Fatima Guillen Santos reply to Fatima Guillen Santos on Feb 27 , 2017
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