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Question
what is the height measurement of the lens?
Kate-Rochelle on Aug 3 , 2022
Answer
Hi Kate-Rochelle, the lens height is 42mm and you can also find it under "Frame Size Guide". Any question, feel free to Live Chat with us. 
Firmoo's reply to Kate-Rochelle on Aug 3 , 2022
Question
Does this frame has higher nose bridge as Asian fitting?
Keiko on Jun 27 , 2022
Answer
Hi Keiko,
Thanks for your inquiry! It would be fine if you have a Roman nose.
Firmoo's reply to Keiko on Jun 27 , 2022
Question
What is the difference between tortoise C104 and tortoise C12?
Sam on Apr 24 , 2021
Answer
Hello Sam, thank you for your inquiry. We will have to get back to you about this one, as we will need to check further with our marketing and our Lab. Our CSR will reach out to you via email within 24 to 48 hours for this information. Please check your inbox or spam mail. Thank you and stay safe!
Firmoo's reply to Sam on Apr 24 , 2021
Question
Are these frames considered more rectangle/square or round shaped?
Marian on Jul 6 , 2020
Answer
Dear Customer, Thanks for your inquiry. The frame model#DBSN62320 falls under the square-shaped frames. For any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Thank you so much. Stay safe and healthy!heart
Firmoo's reply to Marian on Jul 6 , 2020
Question
Hi, can I make the length of these shorter?
Ravneet on Feb 10 , 2020
Answer
Dear customer, our frame comes with a fixed size. Choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference and here's how to adjust the frame: https://www.youtube.com/watch?v=a0NL7OjPevc&t=2s. I hope this is helpful. Thank you.smiley
Firmoo's reply to Ravneet on Feb 10 , 2020