Question
Why did you guys take out the clear version to these glasses? Is there any way to bring them back ? These were my favorite pair.
Naomi on Jun 30 , 2022
Answer
Hi Naomi,
Sorry for the trouble caused you. This item won't be restocked anymore. Thanks for your understanding.
Sorry for the trouble caused you. This item won't be restocked anymore. Thanks for your understanding.
Firmoo's reply to Naomi on Jun 30 , 2022
Question
You guys used to have these in clear and gold. Is there any way you would bring them back? I absolutely love them and was hoping to repurchase with my new prescription!
jasmine on Jun 26 , 2022
Answer
Hi jasmine,
Thanks for your inquiry! Sorry they are sold out and they won't be restocked anymore. Would you mind trying these new similar styles? https://www.firmoo.com/z/eyeglasses.html?colors=Clear&products_shape=10&page=1
Thanks for your inquiry! Sorry they are sold out and they won't be restocked anymore. Would you mind trying these new similar styles? https://www.firmoo.com/z/eyeglasses.html?colors=Clear&products_shape=10&page=1
Firmoo's reply to jasmine on Jun 26 , 2022
Question
Nice look. They are a little more tighter on my face then my other glasses. If you like these I would buy more then one pair bc mine look like they are already about to come apart where the glue is.The frame size is 53-17-145. These sit lower on my face. However I still like them. Just make sure you get a back up pair. You can't beat the price. The frame size listed on this site is wrong. The correct size is listed above.
Caternia Hall on Mar 19 , 2020
Answer
Dear Customer, we are sorry to hear that. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. Please don't worry, we have friendly after-sale policies. As checked, our CSR has already reached out to you via email. Please check your inbox or spam for more details. Thank you.
Firmoo's reply to Caternia Hall on Mar 19 , 2020
Question
Is the metal on the clear version silver or gold? The description says gold but in the photos the bridge looks silver.
PT on Jul 15 , 2019
Answer
Hello friend,
Thanks for your message!
The metal on the clear is gold, not silver.
Why the bridge in the photos looks silver is due to light when taking photos.
Thanks for your message!
The metal on the clear is gold, not silver.
Why the bridge in the photos looks silver is due to light when taking photos.
Firmoo's reply to PT on Jul 15 , 2019
Question
how do i put multiple items in cart to get the buy one, get one free offer.
Erik on Feb 15 , 2019
Answer
Dear customer, if you choose more than 2 pairs, still only one pair (lower price one frame+single vision index 1.50 lenses) will be free. The other pairs will be charged. After choosing one pair of glasses and adding them to the shopping cart, please click Continue Shopping to choose another pair. Add at least 2 pairs to your shopping cart and then enter the BOGO coupon code when you check out. Please choose the frames and get the coupon code on this page: https://www.firmoo.com/z/buy-one-get-one-free.html
Firmoo's reply to Erik on Feb 15 , 2019
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