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Question
Will this frame be available in the tortoise color?
Nicole on Mar 29 , 2019
Question
Will this be back in stock anytime soon?
Scott Espinosa on Mar 6 , 2019
Answer
We are sorry that we may not restock this frame recently. If you do not mind, would you like to have a try with another similar frames? Thank you!
Firmoo's reply to Scott Espinosa on Mar 6 , 2019
Question
I’m unaware of my pd & honestly don’t get how to measure myself is it absolutely necessary? Or will it be okay to put the normal
vianca garcia on Nov 10 , 2018
Answer
Dear customer, PD is very important for vision accuracy. You can contact your eye doctor to make sure of your PD number or measure it by yourself.https://www.firmoo.com/help-p-114.shtml
Firmoo's reply to vianca garcia on Nov 10 , 2018
Question
when does the clear model be restock?
Zack on Apr 24 , 2018
Answer
Dear Zack, sorry this frame is so welcomed that has been sold out quickly. We have informed suppliers to provide more inventory for us. Once online, I will keep inform of you. Really sorry for the inconvenience caused you. Similar frame:https://www.firmoo.com/eyeglasses-p-4309.html
Firmoo's reply to Zack on Apr 24 , 2018
Question
I have emailed you several times now and I want to rebuy these glasses but I need to change the size. I could not find them in the selection, I wasted hours looking. The size I need would be 51-17-140, is this possible? I am going to lose out on this sale 100% savings if I do not hear back from you.
Lawrence Fenimore on Dec 5 , 2017
Answer
Dear customer, sorry that our frame size could not be customized. You can choose similar size at our site, usually 2mm difference acceptable.
Lawrence Fenimore reply to Lawrence Fenimore on Dec 5 , 2017
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