<div class="_help_font_site selected-art-author"> <p style="margin-left:39.75pt"><span style="font-size:medium">a. &nbsp; Prescription and PD</span></p> <p style="margin-left:39.75pt"><span style="font-size:medium">An eyeglass prescription is necessary to process your prescription glasses. (If there is no problem with your eye and you do not need prescription lenses, you could choose non-prescription lenses)</span></p> <p style="margin-left:39.75pt"><span style="font-size:medium">PD stands for Pupillary Distance, which is the distance between your pupils in millimeters, PD is very important for accurately fitting your lenses to achieve visual acuity.</span></p> <p style="margin-left:39.75pt"><span style="font-size:medium">If there is no PD number on your prescription paper, you could measure it by yourself. &nbsp;</span><span style="font-size:16px"><a href="https://www.firmoo.com/help-p-43.shtml">https://www.firmoo.com/help-p-43.shtml</a></span><span style="font-size:medium"> (Check with your doctor is recommended)</span></p> <p style="margin-left:39.75pt">&nbsp;</p> <p style="margin-left:39.75pt"><span style="font-size:medium">b. &nbsp; PayPal Account/Credit Card/Debit Card</span></p> <p style="margin-left:39.75pt"><span style="font-size:medium">We only accept ways of payment via PayPal currently, which will guarantee convenient and secure payment environment. If you don&#39;t have a PayPal account, you can also pay using credit card/debit card as a PayPal guest. &nbsp;<a href="https://www.firmoo.com/help-p-59.shtml">https://www.firmoo.com/help-p-59.shtml</a></span></p> <p style="margin-left:39.75pt"><span style="font-size:medium">BTW, currently we do not accept check and cash.</span></p> <p style="margin-left:39.75pt">&nbsp;</p> <p style="margin-left:39.75pt"><span style="font-size:medium">c. &nbsp; Shipping address</span></p> <p style="margin-left:39.75pt"><span style="font-size:medium">&nbsp;Your shipping information is necessary, your Name, Residential/Postal address and Phone Number included.</span></p> <p style="margin-left:39.75pt"><span style="font-size:medium">Please note, if you choose Express Service, don&#39;t use your P.O. Box in your address.</span></p> <p style="margin-left:39.75pt">&nbsp;</p> <p style="margin-left:39.75pt"><span style="font-size:medium">d. &nbsp; Frame size and frame style</span></p> <p style="margin-left:39.75pt"><span style="font-size:medium">Click on this link to know more detail about face shape and frame style:&nbsp;<a href="https://www.firmoo.com/help-p-119.shtml">https://www.firmoo.com/help-p-119.shtml</a></span></p> <p style="margin-left:39.75pt"><span style="font-size:medium">Use try-on system for style reference:&nbsp;<a href="https://www.firmoo.com/help-p-112.shtml">https://www.firmoo.com/help-p-112.shtml</a></span></p> <p style="margin-left:39.75pt"><span style="font-size:medium">Measuring frame size is very important:&nbsp;<a href="https://www.firmoo.com/help-p-1.shtml">https://www.firmoo.com/help-p-1.shtml</a></span></p> </div>
Shipping and tracking
Terms and Conditions

What does the order status mean?

What is necessary to place order at Firmoo?

How to place an order at Firmoo?

How can I change or cancel the order?

What free gifts do you offer with an order?

How to upload prescription?

How to check my order status?

Why choose Firmoo.com?

What is the background of Firmoo.com?

How to order non-prescription glasses with blue-light blocking lens?

Can I order the frame with plain lenses or no lenses?