<div class="_help_font_site selected-art-author"> <p style="margin-left:39.75pt"><span style="font-size:medium">a. &nbsp; Prescription and PD<br /> <br /> An eyeglass prescription is necessary for us to process your prescription glasses. If there is no problem with your eyes and you do not need prescription lenses, you could choose non-prescription lenses.</span></p> <p style="margin-left:39.75pt"><span style="font-size:medium">PD stands for &quot;Pupillary Distance&quot;, which is the distance between your pupils in millimeters.&nbsp;PD is very important for accurately fitting your lenses&nbsp;</span>and achieving clear vision.</p> <p style="margin-left:39.75pt">If there is no PD indicated&nbsp;on your prescription, we recommend checking with your eye doctor. You may also measure PD yourself. For instructions, visit <a href="/help-p-43.shtml">here</a>.<br /> <br /> <span style="font-size:medium">b. &nbsp; PayPal Account/Credit card/Debit card</span><br /> <br /> To guarantee a convenient and secure payment environment,<span style="font-family:宋体"> </span>we currently accept payment via PayPal. Customers who do not have a PayPal account may use a credit card or debit card to pay as a PayPal guest. For details, please visit <a href="/help-p-59.shtml">here</a><span style="font-size:medium">.</span>&nbsp;We do not currently accept checks&nbsp;or cash.<br /> <br /> <span style="font-size:medium">c. &nbsp; Shipping address</span><br /> <br /> The following shipping information is required: Name, Residential/Postal Address and Phone Number. All must&nbsp;be included.&nbsp;<br /> NOTE: Express Service cannot be used for delivery to a P.O. Box.<br /> <br /> <span style="font-size:medium">d. &nbsp; Frame size and frame style</span><br /> <br /> <span style="font-size:medium">Click on this link to find out more about <a href="/help-p-119.shtml">face shape and frame style</a>.<br /> Use our <a href="/help-p-112.shtml">try-on</a> system for style reference.</span><br /> <span style="font-size:medium"><a href="/help-p-1.shtml">Measuring the frame size</a> is very important.</span></p> </div>

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What is necessary to place order at Firmoo?

a.   Prescription and PD

An eyeglass prescription is necessary for us to process your prescription glasses. If there is no problem with your eyes and you do not need prescription lenses, you could choose non-prescription lenses.

PD stands for "Pupillary Distance", which is the distance between your pupils in millimeters. PD is very important for accurately fitting your lenses and achieving clear vision.

If there is no PD indicated on your prescription, we recommend checking with your eye doctor. You may also measure PD yourself. For instructions, visit here.

b.   PayPal Account/Credit card/Debit card

To guarantee a convenient and secure payment environment, we currently accept payment via PayPal. Customers who do not have a PayPal account may use a credit card or debit card to pay as a PayPal guest. For details, please visit here. We do not currently accept checks or cash.

c.   Shipping address

The following shipping information is required: Name, Residential/Postal Address and Phone Number. All must be included. 
NOTE: Express Service cannot be used for delivery to a P.O. Box.

d.   Frame size and frame style

Click on this link to find out more about face shape and frame style.
Use our try-on system for style reference.

Measuring the frame size is very important.

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