Question
What kind of metal are these made from? Is there nickel in it? I have a nickel allergy.
Jasmine on Sep 21 , 2021
Question
Hi , does the purple colored frame are coming back in stock ? They are so beautiful
Slohann on Jul 31 , 2020
Answer
Dear Customer, Thanks for your inquiry. As for the frame#S968M, we are very sorry that we will no longer restock the color (C13)Purple. Hence, you may also check out similar style frame from → This page. We hope you could find something similar or probably better from these selections. For any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!
Firmoo's reply to Slohann on Jul 31 , 2020
Question
what does the nose pad feel like is it hard or smooth? I have a asian nose I don't want it to slide downward.
Joy on Jan 3 , 2020
Answer
Hi Joy, the nose pad is soft and flexible. For Asian customers, a frame with an adjustable nose pad is recommended. However, choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. Thank you.
Firmoo's reply to Joy on Jan 3 , 2020
Question
is this recommended for high prescription? -2.25 and -2.00
Gwen Bautista on Oct 23 , 2019
Answer
Hi Gwen, thanks for your interest. For your prescription, this frame is suitable. But it's better to choose a frame with similar size and shape to your old one; otherwise, it may cause discomfort in the beginning. Pls feel free to start a livechat for any problem.
Firmoo's reply to Gwen Bautista on Oct 23 , 2019
Question
How does the C13 shade look in natural lighting? Is it as pink as it looks online?
Rin on May 31 , 2019
Answer
Thanks for your interest! All firmoo pictures is similar to their real looks
Firmoo's reply to Rin on May 31 , 2019
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