Question
How to measure your axis?
makaj on Jul 20 , 2019
Answer
Hello dear customer, for the Axis, it should be measured by the eye doctor with professional equipment.  Thank you!
Firmoo's reply to makaj on Jul 20 , 2019
Question
Which color is the metal (clip) on the white,clear frame, silver or gold? (It seems like gold at the picture)
Nikolett on Jul 16 , 2019
Answer
Hello friend, the metal(clip) on the white, clear frame is gold.
Firmoo's reply to Nikolett on Jul 16 , 2019
Question
Do these glasses come with a hard case and soft cloth?
CJo on Apr 6 , 2019
Answer
Hi CJo, normally, it comes with a white plastic case and soft cloth, spare screwdriver as well as screws.
Firmoo's reply to CJo on Apr 6 , 2019
Question
Do you ship to Kenya?
Mandy on Feb 23 , 2019
Answer
Thanks for the kind message but I feel so sorry to say that we do not ship to Kenya.
Firmoo's reply to Mandy on Feb 23 , 2019
Question
why are they said to be narrow but look really bit and the measurments are pretty big?
nada on Feb 11 , 2019
Answer
Narrow means the total width (screw to screw) of the frame is smaller than 135 mm. When you choose the frames, you could measure your current fit glasses as size reference. Generally speaking 2 to 3 mm difference is acceptable.
Firmoo's reply to nada on Feb 11 , 2019
Question
Hi. Whats the difference between LKFS1957R and LKFS9913?
Lovelyn Medina on Jan 26 , 2019
Answer
Dear customer, both the size and shape are different. You could check the pictures and measurements listed on our site. Thank you so much! :)
Firmoo's reply to Lovelyn Medina on Jan 26 , 2019
Question
Could you tell me if the frame #LKFS9913 in tortoise shell available in the mediu7m size? dI
Di on Jan 18 , 2019
Answer
Dear customer, one frame only has one size. The frame is a narrow one as the total width is 134mm.
Firmoo's reply to Di on Jan 18 , 2019
Question
I bought these a while back in clear, and lost them so I came back to re-purchase them, but I am not seeing clear as an option anymore. Will clear be coming back?
Kassy on Jan 7 , 2019
Answer
Dear Kassy, sorry the clear color is out of stock. Please add it your favorite list and check later.
Firmoo's reply to Kassy on Jan 7 , 2019
Question
I saw that the tortoise glasses were removed, will they be added again?
kt on Oct 18 , 2018
Answer
Dear customer, sorry that the color is not available. Could you please check similar style #S3500?https://www.firmoo.com/eyeglasses-p-4838.html
Firmoo's reply to kt on Oct 18 , 2018
Question
Are these more rounder and larger lens depth than the previous pair(s) due to the changed dimensions?
Helen on Sep 15 , 2018
Answer
Actually they are the same size as before. We changed the measuring way recently. So the dimensions are different.
Firmoo's reply to Helen on Sep 15 , 2018