Question
Is the Firmoo color for this frame (LKFS9913) translucent, or are the colors solid? It's a little hard to tell from the photo, but I think one of the reviewers is wearing this frame and they look to be translucent.
MB on Mar 13 , 2024
Answer
Thanks for your inquiry. Sorry, it is not translucent. It has a solid color and has a combination of colors. I will attach the link below for the HD photos that we got from our lab recently.
https://df5apg8r0m634.cloudfront.net/email/2024/0316/6ULQ9tfrZme7jnvM.jpg
https://df5apg8r0m634.cloudfront.net/email/2024/0316/gRbpo8RedS0Yfkck.jpg
https://df5apg8r0m634.cloudfront.net/email/2024/0316/6ULQ9tfrZme7jnvM.jpg
https://df5apg8r0m634.cloudfront.net/email/2024/0316/gRbpo8RedS0Yfkck.jpg
Firmoo's reply to MB on Mar 13 , 2024
Question
Hi <3 Is the color "Brown, Clear (C8)" a brand new color or just a new name for the previous pink shade? Because I wanted this frame in pink, but now I see there are no more available. Thank you so much for your help. <3
Laura on May 23 , 2021
Answer
Thanks for your inquiry, Laura. We have a separate color for pink; unfortunately, it is no longer available since our supplier discountinued the manufacturing of this color. Furthermore, brown not a brand new color since it was already there long time ago. For any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 (5am - 8pm PT). You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!
Firmoo's reply to Laura on May 23 , 2021
Question
Kapıda ödeme var mı
Derya on Apr 16 , 2021
Answer
Sevgili Derya, ürünümüze göstermiş olduğunuz ilgiye teşekkür ederiz. Teslimatta nakit mi demek istiyorsun? Cevabınız evet ise maalesef şu andan itibaren çek veya havale kabul etmiyoruz. PayPal ve Kredi / Banka Kartlarını (Master, Visa, Express, Discover dahil) kabul ediyoruz. Gelecekte bizden satın almayı düşüneceğinizi içtenlikle umuyorum. Başka sorularınız veya acil yardım için, her gün 05: 00-20: 00 arası 1-855-487-6006 numaralı ücretsiz yardım hattımızı da arayabilirsiniz. PASİFİK YAZ SAATİ. Bizimle Canlı Sohbet Destek Ekibimiz aracılığıyla da iletişime geçebilirsiniz: Canlı sohbet başlatın (24/7) veya service@firmoo.com adresinden bize e-posta gönderin. Lütfen güvende ve sağlıklı kalın!
Firmoo's reply to Derya on Apr 16 , 2021
Question
Does these glass come with blue light
Barbara on Oct 1 , 2020
Answer
Hello Barbara, thank you for your interest in our product. This frame can be made a blue light lens. However, our blue light is offered on a single vision lens only. Hope this is helpful. Please contact us if you need further assistance. Thank you and stay safe!
Firmoo's reply to Barbara on Oct 1 , 2020
Question
Do you deliver to the uk?
Leigh on Jul 29 , 2020
Answer
Dear Customer, Thanks for your inquiry. We do ship to UK under two methods which are Standard Shipping for USD5.95 (13-22 days) and Express Courier Service for USD11.95 (8-14 days). You may also check here for more details: https://www.firmoo.com/help-p-79.shtml . Please feel free to Contact us if you need assistance on placing your order. Thank you so much. Stay safe and healthy!
Firmoo's reply to Leigh on Jul 29 , 2020
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