Question
Can Firmoo have a photo of a model with these on so I can see what they look like on a real person? My “try on” photos aren’t super accurate looking.....
Amy Reynolds on Mar 17 , 2020
Answer
Dear Customer, I understand where you are coming from. No worries, allow us to further check on this and try to ask a photo from our lab if possible. Our CSR will reach out to you via email (within 24 hours during weekdays and 48 hours when weekends). Please check your inbox or spam mail. Thank you!heart
Firmoo's reply to Amy Reynolds on Mar 17 , 2020
Question
I notice with a lot of the rounder shape frames they have a much wider bridge measurement. Why is this, I want this shape but I'm worried they will be too loose on my nose as I'm usually 17.
TK on Mar 11 , 2020
Answer
Hi TK, We understand that choosing a perfect frame size online can be tough sometimes, here's what we can do for you:
First, kindly check how to measure eyeglasses size and find the perfect size. As checked, the nose bridge of this frame F191003 is 22mm, which is a little bit bigger, for the nose bridge size difference of 1-2mm will be okay. Moreover, I tried to filter the frames with nose bridge that are similar to your size (1-2mm is acceptable) please click here. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PST. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 5 a.m.–8 p.m. PST.) or you can email your frame size at service@firmoo.com, so we can help you find the perfect frame for you. I hope this is helpful. Thanks and have a nice day!
Firmoo's reply to TK on Mar 11 , 2020