Question
Would this frame be a good choice for my Rx that is a -10.00? #DBSN62343 I have a hard time with frames because of my Rx. Usually if I get plastic frame they bow out so back that I can’t wear them or adjust them to fit.
Danielle on May 11 , 2020
Answer
Dear Customer, thank you for contacting Firmoo. For the lens thickness, it is determined by the frame size (including lens height, lens width), lens choice, frame material, and your PD. Moreover, this frame will work since it's a full acetate frame with no more than 40mm lens height. However, I also suggest you choose a suitable index lens, 1.67 or 1.74 for your strong prescription. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com. Please stay safe and healthy!heart
Firmoo's reply to Danielle on May 11 , 2020
Question
Is this frame shape ideal for a round face person??
Tanesha on Apr 28 , 2020
Answer
Dear Customer, thank you for contacting Firmoo. This frame is also ideal for a round face. We understand that choosing a perfect frame style online can be tough sometimes but can be easy as well. Follow the below instructions and steps to get your fit pair. 1. Check face shape and frame style. 2. Use virtual try-on feature for style references. 3. Check how to measure frame size. Moreover, I also tried to filter the frames for round faces, please click here. Hope this is helpful. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com. Please stay safe and healthy! Thanks!heart
Firmoo's reply to Tanesha on Apr 28 , 2020
Question
what’s the difference between the narrow and the wide fit
ariyah martin on Apr 30 , 2019
Answer
Dear customer, Thanks for choosing Firmoo! As you mentioned, the narrow size means the total width is less than 135mm. The medium size means the total width is more than 135mm but less than 140mm. But each frame has a fixed size. Hope you understand that! We divide our frames into 3 categories: Narrow, Medium and Wide, which represents the total width of the frame. Narrow: Total Width <135mm Medium: Total Width 135mm to 140mm Wide: Total Width > 140mm
Firmoo's reply to ariyah martin on Apr 30 , 2019
Question
one i picked the frame that I like, is there a way to adjust the size based on the measurement of my face? if so, how can I do that? I a small face and im returning a glasses bc they were too big for me
joy on Mar 20 , 2019
Answer
Dear customer, sorry for the inconvenience. If you do not mind, we suggest you choose a frame with similar size to your old fit glasses. Thank you!
Firmoo's reply to joy on Mar 20 , 2019
Question
My frames currently measure as 53-15-140. Will these frames likely fit base on this?
Jo on Mar 15 , 2019
Answer
Hi Jo, welcome to Firmoo. Yes, this is likely fit but the temple might be a bit longer than yours. It's 53-16-145.
Firmoo's reply to Jo on Mar 15 , 2019
Question
Will the clear frames turn yellow
Rosh on Jan 18 , 2019
Answer
Dear Rosh, please try to keep the glasses clean. If you often expose the glasses with heat, sweat or cosmetics, the color may turn yellow.
Firmoo's reply to Rosh on Jan 18 , 2019
Question
Does this frame have metal on the inside of the part of the frame that rests on your temple? I notice a silver strip along the side of the frames, but am not sure if this is on the outside or encased within the acetate material. Would really appreciate a confirmation of this, as I love these frame but am allergic to metals so want to ensure they are suitable for me before purchasing.
Dgg242018 on Nov 14 , 2018
Answer
Thanks for asking. DBSN62343 frame material is acetate, it is one kind of plastic. The metal temples are fully covered by the plastic material. The whole pair has no metal material can touch your skin.
Firmoo's reply to Dgg242018 on Nov 14 , 2018
Question
What is the width of the frames? I am looking for frames 136mm or longer
melody sieh on Oct 21 , 2018
Answer
Dear customer, the measurements of the frame are 53 -16-142. The total width is 128 mm and the temple length is 142 mm. https://www.firmoo.com/help-p-1.shtml
Firmoo's reply to melody sieh on Oct 21 , 2018
Question
Hello, What's the difference between the 2 clear colours (C06-F and C106)? I noticed the metal parts inside the arms look like different colour, but is that the only difference? Any difference in measurement? Thanks!
Firmoo on Jul 9 , 2018
Answer
Dear customer, they are the same. We would recommend you choose C06-F cause it is customized and has better quality.
Firmoo's reply to Firmoo on Jul 9 , 2018
Question
Hi do you all do customized engraving on the frames?
Kadisha on Jun 27 , 2018
Answer
Dear customer, so sorry that we cannot do that for now. We will post it online if we have the service later. Thanks so much for your understanding.
Firmoo's reply to Kadisha on Jun 27 , 2018
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