×
Question
When will the tortoise shell color or brown be back in stock?
Paulina on Jul 31 , 2023
Answer

Hello Paulina! Thank you for your interest in our product. Unfortunately, the color Tortoise in this frame will no longer be restocked but we have new arrival frames, kindly click here for checking. Hope you can find a new frame you like. Thank you and stay safe!

Firmoo's reply to Paulina on Jul 31 , 2023
Question
Are these frames suitable for reading glasses?
Rhoda on May 16 , 2021
Answer
Hello Rhoda,  

Thanks for  your inquiry!  Yes indeed, this frame can be for a reading glasses.You can also check this link https://www.firmoo.com/help-p-166.shtml how to order a single vision reading glasses. Please feel free to contact us if you need. Have a nice day!

 
Firmoo's reply to Rhoda on May 16 , 2021
Question
Would this frame be a good choice for my Rx that is a -10.00? #DBSN62343 I have a hard time with frames because of my Rx. Usually if I get plastic frame they bow out so back that I can’t wear them or adjust them to fit.
Danielle on May 11 , 2020
Answer
Dear Customer, thank you for contacting Firmoo. For the lens thickness, it is determined by the frame size (including lens height, lens width), lens choice, frame material, and your PD. Moreover, this frame will work since it's a full acetate frame with no more than 40mm lens height. However, I also suggest you choose a suitable index lens, 1.67 or 1.74 for your strong prescription. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com. Please stay safe and healthy!heart
Firmoo's reply to Danielle on May 11 , 2020
Question
Is this frame shape ideal for a round face person??
Tanesha on Apr 28 , 2020
Answer
Dear Customer, thank you for contacting Firmoo. This frame is also ideal for a round face. We understand that choosing a perfect frame style online can be tough sometimes but can be easy as well. Follow the below instructions and steps to get your fit pair. 1. Check face shape and frame style. 2. Use virtual try-on feature for style references. 3. Check how to measure frame size. Moreover, I also tried to filter the frames for round faces, please click here. Hope this is helpful. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com. Please stay safe and healthy! Thanks!heart
Firmoo's reply to Tanesha on Apr 28 , 2020
Question
what’s the difference between the narrow and the wide fit
ariyah martin on Apr 30 , 2019
Answer
Dear customer, Thanks for choosing Firmoo! As you mentioned, the narrow size means the total width is less than 135mm. The medium size means the total width is more than 135mm but less than 140mm. But each frame has a fixed size. Hope you understand that! We divide our frames into 3 categories: Narrow, Medium and Wide, which represents the total width of the frame. Narrow: Total Width <135mm Medium: Total Width 135mm to 140mm Wide: Total Width > 140mm
Firmoo's reply to ariyah martin on Apr 30 , 2019